Supply Chain Management

Read about the consulting services we offer in our Operations & Supply Chain practice; discover Supply Chain Management.

RPO Culture

For more information on what the culture and people at RPO are like, visit Our Culture.

Our Clients

Our clients are large, well known organizations in the private and public sector. The majority are progressive organizations at the forefront of their industry.

We offer our clients highly capable teams, dedicated to their vision. We help shape their strategy and stand by our research and advice - providing implementation services ranging from leadership coaching to technology strategy.

Our clients' interests always come first. We maintain a code of strict confidentiality due to the strategic nature of our work - clients trust us with their most sensitive issues, challenges and opportunities.

Some Sample Engagements

Defining a funding and performance measurement model for provincial healthcare to increase accountability and innovation
Rebuilding the risk management function for an investment bank in response to M & A activity and significant growth
Transforming the operations of a workers' compensation organization to tighten financial controls, increase customer service and improve return-to-work outcomes
Establishing an internal consulting organization for a North American railroad to identify opportunities and rapidly implement front line change

In each engagement, we take a senior executive perspective and a strategy to implementation approach. We are results focused.

Engagement Examples

Service Differentiation in the Telecommunications Sector

Major regulatory changes in telecommunications were about to significantly affect the competitive posture of the industry. The increased pressure of new entrants threatened the market position of our client, a major telecommunications company, and was forcing senior management to look at new ways to offer services to their customers. Read more.

Operations Planning in the Transportation Sector

In response to competitive pressures from the trucking industry, a railway client sought to increase service quality offered to its customers. Specifically, senior management wanted to move towards a scheduled network in which service level commitments and delivery time estimates could be more accurately developed and consistently met. Read more.

Technology Strategy in the Insurance Industry

An RPO consulting team worked with client management to develop a progressive internet channel strategy. By understanding the value created by e-enabled customer processes in each component of the value chain, the critical questions surrounding this new channel development were answered. Read more.